Refund policy

Last updated 9 November 2026

NoiseBolt itself is free. This policy covers NoiseBolt Pro, the paid monthly or yearly plan. Our order process is run by our online reseller Paddle.com, who is the merchant of record for all NoiseBolt Pro orders. Paddle handles payments, receipts, refunds and returns.

14 days, no questions asked

If NoiseBolt Pro isn't for you, you can ask for a full refund within 14 days of buying it. The same applies to each renewal: you can ask for a refund within 14 days of being charged for a new month or year. You don't have to give a reason.

How to ask for a refund

Go to paddle.net, find your NoiseBolt order using the email address you paid with, and request a refund. Or
Email hello@noisebolt.com from the address you paid with, and we'll ask Paddle to refund you.

Paddle refunds the original payment method. Your bank may take a few working days to show the money back in your account.

After a refund

When a payment is refunded, the Pro time it paid for ends, and your NoiseBolt account goes back to the free version. Everything that's free stays free, including your sounds, hotkeys and community shares.

Cancelling instead

You can cancel at any time from your account on noisebolt.com or from your Paddle receipt. Cancelling stops future payments; Pro keeps working until the end of the month or year you've already paid for.

Faulty or changed Pro

Outside the 14 days, your rights under UK consumer law still apply. If Pro doesn't work as described and we can't fix it, you're entitled to a repair, replacement or refund. If we take away a Pro feature that was a main reason you subscribed, you can cancel and ask for a refund of the month you are in. See section 4 of our Terms.

Paddle's own refund policy and buyer terms also apply to NoiseBolt Pro orders.